OPP® - international business psychology consultancy

Training - frequently asked questions

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1. Is accommodation included in the cost of the workshop?
2. How do I book onto a workshop/how do I pay?
3. What time does the course start/finish?
4. Will I be expected to pay for training materials/are there any hidden costs?
5. Is there a charge for cancellation/transferring course dates?
6. Is there any pre-course work/reading/preparation?
7. How will I be assessed/when will I be qualified/when can I purchase product?

1. Is accommodation included in the cost of the workshop?

Accommodation is not included in the cost of the workshop, but we have negotiated preferential rates for delegates in the hotels where the workshops are run. Once your workshop booking has been confirmed, all you need to do is contact the hotel and let them know you're attending an OPP workshop to receive the special rate.

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2. How do I book onto a workshop/how do I pay?

Bookings can be made via the web, phone, post or fax. All workshops need to be paid for before the workshop starts. Fees are payable 28 days before the start of the workshop. Immediate payment by credit card or cheque will be required on any booking received within 28 days of the workshop start date.

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3. What time does the course start/finish?

All workshops have registration at 8.45am on Day 1 with a 9am start. Finish times can vary depending on course but we estimate most courses will finish between 5pm and 5.30pm.

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4. Will I be expected to pay for training materials/are there any hidden costs?

The cost of all training materials are included in the course fee. For the Qualifying courses, you will receive a 'starter pack' after successful completion. Course materials are extensive and should provide you with all the information and resources to get started with the tool. Further books and resources are available from OPP.

For the Qualifying and Conversion courses, delegates are asked to receive feedback on the tool before the course. In many cases, delegates may have already received feedback in the past and so won't need to do it again. Others may nominate somebody in their organisation to provide feedback, or OPP can provide details of practitioners in their area. OPP can also provide feedback for a charge of £100 + VAT per hour. This is a special rate extended to training delegates only.

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5. Is there a charge for cancellation/transferring course dates?

1. Transfers
   Once a workshop has been booked, should a participant wish to transfer from one workshop date to another, no transfer fees are payable if more than 28 days' notice is given. If less than seven days' notice is given, 50% of the workshop fee is payable. If between seven and 28 days' notice is given, 25% of the fee is payable.
2. Two-part courses
   When courses are in two parts (for example there is a follow-up day, or when the workshop is divided into Part One and Part Two) the date of the second part is linked to a specific first part. Provided that space is available, transfer to a different second part from the one scheduled may be made, but there will be an administration charge of £100+VAT.
3. Cancellation
   No cancellation fee is payable (except a charge for any pre-course materials already dispatched) if more than 28 days' notice is given. If between 28 and seven days' notice is given, 50% of the workshop fee is payable. If less than seven days' notice is given, the full fee is payable.

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6. Is there any pre-course work/reading/preparation?

This varies depending on the course, but there is a minimum of 2–4 hours for most courses. Once we have received a confirmed booking, pre-work and confirmation of your place on the course will be sent out from the Learning Coordinator.

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7. How will I be assessed/when will I be qualified/when can I purchase product?

Once delegates are qualified, they will be able to purchase product from OPP.

The table below gives a breakdown of how assessment and qualification works for each of the products.

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