MBTI® John Kersey testimonial
John Kersey, Senior Development Manager/Consultant in the banking sector
"I have used the MBTI Communication Style Report extensively with teams in my organisation within the banking sector. We wanted to get teams to function more effectively together, to make better use of the resources we had, and we found that the MBTI tool provided a great framework for people to base their learning on. For me, the key fundamental that this tool addresses is getting it into participants' heads that people are different - there is no right or wrong way of behaving. Once they've understood this, the insights provided by the report are an excellent way to make their communications better and faster.
Where teams understand each other and there is trust, communication starts to flow naturally - team members plug each others' weak points and work better together. We're aiming for an approach with the MBTI tool where the process is meaningful right from the start, so that once people have understood the basics, they can go away and do something with what they've learnt. This is where using the 'communication' angle comes in really handy, especially as this report gives you everything you need - areas for growth, how you might react under different circumstances - it's really perfect for our needs.
Our organisation is changing like the wind, but people really are appreciating each other more with the MBTI approach. They are reporting marked improvements in personal effectiveness, and have a much more productive perception of their colleagues. In response to an internal survey this year, there was a ten percent lift in the number of employees saying that they were 'now feeling part of a valued team' - and I believe that the MBTI Communication Style Report has been a crucial factor in this improvement."