OPP® - international business psychology consultancy

The FIRO-B® instrument is a personality questionnaire focusing on how individuals behave towards others, and how they expect others to behave towards them. Using a simple model of interpersonal relationship styles, the FIRO-B tool can reveal hidden mismatches between wanted and expressed behaviour, offering profound insights that touch at the heart of an individual's sense of who they are.

Addressing the core of personality

This tool looks at three interpersonal 'need areas', identifying sources of tension with accuracy. Ambiguities in these areas can be the reason behind complex and difficult relationship issues, so when other tools have not been effective, the FIRO-B instrument is often the answer.

Enabling genuinely productive long-term relationships

The new awareness gained from using the FIRO-B tool both increases the chances of a person's needs being met and helps them manage their impact on others. It can also help them understand what type of workplace they thrive in - a powerful way of keeping people engaged and satisfied.

Applying depth of understanding in a practical way

The FIRO-B tool is well suited to both one-to-one and team settings:

• Team development and communication
• Awareness of fit to future role
• Leadership development
• Relationship with stakeholders
• Conflict management
• Coaching at all levels

Items contained in the Guardian 'Work' column are from the FIRO-B® instrument. ® FIRO-B is a registered trade mark of CPP, Inc. OPP Ltd is licensed to use the trade mark in Europe. The FIRO-B instrument is published by CPP, Inc.